Coverage for Broken shades can be made for the same style/color if supplies are available. If the style you request is sold out, you will have the option to be placed on pre-order if the style will be returning or to choose a different style within the same series.
Only one pair can be replaced at a time. Multiple replacements need to be done through separate sessions.
The fee for Shipping and Handling of each replacement pair is $8.00 US ($20.00 International). This is an estimated, flat cost to assist us in fulfilling all replacements. It is subject to change but we work hard to keep it as low as possible.
Each pair can be replaced only once under the Broken warranty. After that, we'll ask that you buy the next one to make sure we can continue to offer such a strong warranty.
A few exceptions: Rx glasses are not covered by this portion of the warranty. Snow Goggle and Snow Goggle lenses are covered if broken. Protective hardcase, Microfiber pouches & clothes are not covered under our warranty program. In addition, the warranty only covers orders through evercollection.nyc, our official Amazon listings, and approved retailers - thereby excluding any other re-sellers.
Qualification for this coverage is at The Ever Collection's sole discretion and may require pictures of and/or the actual sunglasses to review and approve a new pair. The Ever Collection reserves the right to deny any request for warranty coverage or to recommend a different course of action as necessary.
If you have any questions regarding our warranty policy or a claim for your pair of Ever Collection sunglasses, please send us an email at: firstname.lastname@example.org
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